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We are looking for a detail–driven data specialist to join our Transfer Services Team as a Transcription Specialist at DU. Are you a problem solver and collaborator that is open to learning new ERP systems and processes? Are you skilled at evaluation and interpretation of data such as transcripts from schools or military credit? If this sounds like you, we want to meet you!
Transcript Specialist
WORK LOCATION: Grand Rapids-W.A. Lettinga
DEPARTMENT: Registar/Records
TARGET HIRING RANGE: $15.00-16.00 Hourly. Actual pay offered will be commensurate with candidate qualifications and experience, and pay equity both internal and external.
BENEFIT OFFERINGS
As a full-time team member, you will be eligible for a robust array of benefits that include medical, dental, vision, 403(b) with 10% employer contribution, tuition remission, generous paid-time-off, life insurance, disability, flexible work arrangements, professional development opportunities and more!
OUR CULTURE
At Davenport University, we know what it takes to be successful. With over 150 years of providing quality education under our belts, thousands of Davenport graduates are making an impact on the world with the knowledge and skills they learned here. Our team of faculty and staff collaborate to make this possible. Joining DU means growing and advancing your own career, while making a lasting impact on our students, colleagues and the communities in which we serve. Would you like to be part of our success? It all starts here!
What you will do:
Provide GREAT customer service, anticipating and exceeding stakeholder needs and expectations.
Evaluate transcripts with the highest degree of accuracy and promptness.
Utilize ERP system (Banner) to record transfer credits in student files.
Verify there is no duplication of course credit using degree tracking software, Degree Works.
Research online university catalogs, certificate programs and reference manuals for possible transfer credit.
Process guest applications out to other colleges and back to Davenport University to ensure seamless transfer.
Develop and nurture relationships with internal departments such as admissions, academics, enrollment, etc.
Demonstrate and promote the university cultural values.
Understand and abide by all external and internal regulations and policies. This includes NCAA, GLIAC and national affiliations associated within athletics or other role specific regulations.
Perform other duties as assigned.
You will love this job if you are:
· Someone with an eye for detail. While keeping everything moving, you also catch the little things that make all the difference.
· A collaborator and contributor to team goals, willing to support others on the team to ensure that our students’ needs are met.
· Someone who thrives in a fast-paced culture. Despite a busy task list, you’re organized, productive and on top of everything that comes your way.
· Curious about technology and leveraging its potential to meet goals more effectively, and provide better data for decision-making.
What you will need:
· Bachelor’s degree required.
· Ability to maintain accuracy in detail work over long periods of time.
· Experience with Microsoft Office suite required. Experience with ERP systems preferred. Banner and DegreeWorks experience a plus.
· Bilingual, Spanish speaking ability experience is valued.
· Ability to effectively plan, develop goals, meet deadlines and accomplish goals while prioritizing workloads.
· Great relationships building skills.